Are Facebook Ads a Poor Choice for Small Businesses ?
Facebook began as a simple way to engage friends and family with
everyday musings and status updates. As the platform evolved, especially after
becoming a publicly traded unit, advertising became one of its core uses.
Naturally, big businesses have refined themselves on Facebook use, pouring
thousands of dollars into advertising and constant posts. However, minor
businesses need a way to advertise to their specific customer base with a sensible
price.
Facebook ads, and
the inevitable business page, are not the best choices for minor companies
trying to make their mark. There are several key issues that can make the ads
and pages possibly difficult to manage.
Ads Don’t Equal Instant Clicks
As a recent study
from Reuters was published, it showed that 80
percent of Facebook users did not click on ads or purchase those products. Although
ads show up based on a user’s history of likes and hates, people were not
tempted to click on the ads. However, users did say that they saw the ads,
breeding some familiarity for your logo or brand. If you are a small business,
your brand may not be that general yet. You need those ads clicked to expand
your business information carefully. With ads taking up much of the right-hand
column, the images may blur together for some users, falling your advertising
impact.
The Elusive Landing Page
If you do end up
with a click on your Facebook ad,
it typically takes you to your business page. With the old Facebook conformation,
this page was essentially your business website. You could set the page up just
like a site users would reach on the Internet. For small businesses, this meant
instant communication and possible sales.
With the change to
the timeline effect, the business page acts more like a user’s status page. It
is difficult to add elements that businesses need, from “about us” content to a
expressive product text. It is more effective to a have a dedicated website to
explore your product properly.
Burdensome Cover Image
When you build a
Facebook page for your ads to link to, the entire top sector of the page is
dedicated to a cover image. For many minor businesses starting out, they do not
have the team to dream up an image, implement it and post it. If you leave the
space blank, however, it
offers an unsightly arrival as visitors finally click into your page. Small businesses that
want to bring their ads and page into working order speedily will find a hurdle
with this cover image problem.
Trying To Sell Your Brand
If you are finally
able to create an image for your business page, you are faced with another difficulty
as users click on your ad. They come to your page, but only find an image cover
their screen. No
promotional language is allowed on the image, forcing users to
scroll down to see any information about the company. If a customer was wary
when they clicked the ad, they may not be inclined to continue on.
Users want
information fast and in front of their eyes. Minor businesses trying to make a
name for themselves need to bring their products or services to the customers’
attention immediately. If a small business designs a website, most of the core
services and mission are displayed across the top of the screen, along with the
company name. Facebook ads, leading into the business page, do not provide
enough flexibility for minor businesses to make an impression on fast-clicking
consumers.
Not Exactly Interactive
Facebook ads and
business pages offer you ways to analyze traffic and customer response.
Although this sounds theoretically appealing, your contact with these consumers
is passive. You cannot, for example, message a user after they click an ad or
read your business page. Instead, you are simply building an advertising base,
without any way of interacting with the potential clients.
“Likes” Aren’t That Likeable
One of the main
ideas of Facebook is to “like” products, services, people or events. When a
user “likes” something, it ends up on their news feed, essentially extending the
Facebook ad idea. For example, your small, right-hand corner ad is clicked. The
user sees your Facebook business page, and subsequently hits the “like” button.
From Facebook’s basic operational descriptions, that user will now have your
posts sent to their news feed.
However, posts don’t
always make it to each news feed.
Resellers Beware
If you are a business
that resells to other businesses, or operates in other B2B selling strategies, Facebook ads are not for you.
This advertising platform is for direct customers. Although there are some
businesses that operate as both B2B and direct consumer sellers, they are very
limited across Facebook. It is best to look for another social media website
that has a more business-minded niche.
Flashy Ads
Advertising needs to
be exciting, or else people will not want to pay attention to it or click on
it. Facebook’s parameters make ads look incredibly boring. You cannot make the
ad stylized for your brand or position it differently on the screen. It may
even blend in to the background as more interesting images appear on the user’s
news feed. Advertising has more options on other websites and social media
outlets.
Costs Add Up
There are different
ads available to match with your minor business niche, but they will cost you.
In fact, you can spend hundreds, and even thousands, of dollars to keep a
Facebook ad rotating through the system. You could hire a commercial and have
better response with that kind of money. As ads get larger and more intricate,
Facebook charges therefore. To be truly noticed, minor businesses may need to
find a better advertising platform.
Limiting Space
To compound the
issue of ad cost, now
Facebook has premium ads that
many corporations are grabbing up. The ads are larger on the page, effectively
reducing screen real estate. Small businesses, picking up the small ads, are
forced to compete with well-known names that divert attention away from new
ideas and products. At that point, a minor business cannot compete through
Facebook ads alone. You either pay for the larger ads or find your marketing
strategy stressed to be heard.
Although Facebook
ads do have some redeeming qualities, many of the platform rules and design
make it difficult for the average minor business to make a dent in their
struggling customer base. Businesses may want to look into other website
platforms that provide to the start-up world.
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